Not too many people are experienced in choosing the right insurance provider because you do it very rarely. Most of the time you can pick an insurance policy and then use it for years without ever even changing. That is why it is so important to make sure you are selecting the right one. To make the right decision you should focus on two areas: Stability and Customer Service. Visit us on Wilkinson Insurance.
Stability is very critical because of our down economy. Businesses have been going out of business right and left so you need to be sure that your insurance policy is not going anywhere. The easiest way to gauge their stability is by using a survey called Best’s Insurance Reports.The report grades insurance firms with an A+, B, C ranking much like the one used in school. To be sure you are getting a good company you can only use the ones with A+ scores. Since the ratings can change very rapidly you might also want to take previous ratings into account and call the 900 number to get an up to the minute ranking. You can also carefully read the summary on the business and see which qualifiers that they use. If they claim that the organisation has “very favourable terms” it is not as optimistic as if it said “most favourable terms” but that is only an example.
Customer Service is very critical when working with an insurance provider. In reality other than paying your bill the only time that you will be in touch with the company is while you are making a claim. So you will want to ensure that the process is fast and simple. You may of course, inquire around and search around for different reviews that the business may have but there is not a general rating for customer service. The next best thing is the company’s complaint ratio. If you go to the National Association of Insurance Commissioners website you can enter the company’s name and get their complaint ratio. On the web is the national median score for you to compare it against. If your companies score is higher than the national average then that is a really bad sign and you should move on to another company.